Shipping policy

All items are made to order. This means your hoodie is created specifically for you once your order is placed.

Please allow 2–5 business days for processing before your order ships.

Estimated delivery times:

Shipping times may vary depending on location, carrier delays, and peak periods.

Shipping costs are calculated at checkout based on your location.

Once your order has been shipped, you will receive a tracking number by email.

Please allow up to 48 hours for tracking information to update.

It is the customer’s responsibility to ensure that the shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

We are not responsible for:

If your package appears lost, please contact the shipping carrier directly.

If you need support, feel free to reach out, and we will do our best to help.

For international orders, customs fees, duties, or import taxes may apply.

These charges are the customer's responsibility.

If you have any questions about your order, contact us at:

gybtoronto@gmail.com

Thank you for your patience and for supporting a purpose-driven brand.

🖤 $5 from every hoodie supports Youth Without Shelter.

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